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Reissue – The Importance of Empathy at Work with Liesel Mertes

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Ray speaks with Liesel Mertes about the importance of empathy in the workplace and the underlying need for businesses to provide more than just a place for their employees to work.
 
Bio:
Liesel Mertes is a workplace empathy consultant and Founder of Handle With Care. Liesel empowers forward-thinking companies to support employees with empathy and compassion as they experience disruptive life events. Liesel is a speaker, writer, consultant, and host of the Handle With Care podcast.
 
Quotes:
“We spend more waking hours at work than we do at home.”
“Our area of strength is also something the enemy wants to twist to dysfunction.”
“Right now companies are in a war to retain talent.”
“We serve an empathetic God.”
 
Key Takeaways:
1. What is an empathetic workplace?
2. How does a person in crisis process what they are going through?
3. How to deal with a business that doesn’t demonstrate empathy.
4. The difference between a disruptive event and a life inconvenience.
5. What employers can do to help their employees who are in crisis.
 
Links:
www.LieselMertes.com

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